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ISG Support   Unlike other software companies, our engineering staff also provide assistance with measurement science principles and methods, as well as the development of analysis templates and related documentation.    Our customers have access to technical support from established experts in the fields of measurement uncertainty analysis, measurement decision risk analysis, calibration interval analysis and statistical analysis of measurement processes.    We provide the best available resources to tackle even the most complex measurement analysis problems.  We'll even review your existing spreadsheet analyses and help you convert them into the appropriate ISG software format to ensure that proper measurement analysis techniques are applied.   We also provide free software service updates for our UncertaintyAnalyzer, SPCView, AccuracyRatio and Uncertainty Sidekick Pro products.

 
Technical

Registered users of our UncertaintyAnalyzer, SPCView, AccuracyRatio and Uncertainty Sidekick Pro software products are eligible for free technical support via phone, fax or email.* 

Phone:  1-661-872-1683  (8:00 am to 5:00 pm PST).

Fax:  1-661-872-3669

Email:   tech@isgmax.com

Note:  IntervalMAX purchases include free technical support for the designated System Administrator.  An Integrated Sciences Group representative is also available for on-site technical support during installation and initial operation. Cost consists of travel expenses only.

Sales

If you'd like a personalized quote, have any questions or require additional information about our products, training or consulting services contact us via phone, fax or email.

Phone:  1-661-872-1683  (8:00 am to 5:00 pm PST).

Fax:  1-661-872-3669

Email:  sales@isgmax.com

*Note:  All customer information used in our technical support services are treated with the strictest confidence.